Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Desk Home
Wambi Knowledge Base

Find answers, learn best practices, and explore guides to help you get the most out of Wambi.
Search our self-service Knowledge Base

  1. Help Desk Home
  2. Wambi Client Support

Wambi Client Support

Welcome! If you'd like assistance or want to make a request in Wambi, you're in the right place.

  • Ask a question or get help with Wambi

    Submit a request or report a problem.

  • Suggest a new feature

    Share your idea and help shape the future of the Wambi platform.

Powered by Jira Service Management
{"xsrfToken":"a3421f8890e79833cbc88dade5a573b7616dc237_lout","branding":{"id":"5","key":"wcs","name":"Wambi Client Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#161940","headerLinkHoverBGColor":"#161940","headerBadgeColor":"#161940"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/403c39b8-4b87-40b5-98c8-7a0d82e173ee/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODI1MDVjMy0xYzdiLTQ2MjMtYjZjZC1iM2ZhY2JhNWE5ZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQwM2MzOWI4LTRiODctNDBiNS05OGM4LTdhMGQ4MmUxNzNlZSI6WyJyZWFkIl19LCJleHAiOjE3NjU1NTI4MzMsIm5iZiI6MTc2NTU1MjIzM30.1ibvNbPvNHeRArVFyGBwVFVhxUxAZ_A8OEqcngDZ4n8&client=482505c3-1c7b-4623-b6cd-b3facba5a9d7&mode=fit","logoId":"403c39b8-4b87-40b5-98c8-7a0d82e173ee","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Wambi Help Desk!","sharedPortalName":"Help Desk Home","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Wambi Help Desk!","sharedPortalName":"Help Desk Home","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4579f8","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b962d3a7-c770-4d73-9593-ee3e0fc8f1b1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODI1MDVjMy0xYzdiLTQ2MjMtYjZjZC1iM2ZhY2JhNWE5ZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI5NjJkM2E3LWM3NzAtNGQ3My05NTkzLWVlM2UwZmM4ZjFiMSI6WyJyZWFkIl19LCJleHAiOjE3NjU1NTI4MzMsIm5iZiI6MTc2NTU1MjIzM30.eTpjjoe-wpChPpyP-7PuPmNSPEDmaACpRm9RaHlT0b8&client=482505c3-1c7b-4623-b6cd-b3facba5a9d7&height=300&mode=fit","bannerMediaApiFileId":"b962d3a7-c770-4d73-9593-ee3e0fc8f1b1","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#4579f8","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"5","key":"wcs","projectId":10060,"serviceDeskId":5,"name":"Wambi Client Support","description":"<p>Welcome! If you'd like assistance or want to make a request in Wambi, you're in the right place.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"10171","name":"Ask a question or get help with Wambi","descriptionHtml":"<p>The more detail you share, the faster and more accurately we can help or troubleshoot your request.</p>","callToAction":"Ask a question or get help with Wambi","introHtml":"<p>Submit a request or report a problem.</p>","icon":10658,"iconUrl":"https://client.support.wambi.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10658","groups":[9],"key":""},{"id":"10654","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Share your idea and help shape the future of the Wambi platform.</p>","icon":10322,"iconUrl":"https://client.support.wambi.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[9],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[10171,10216,10654]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"Wambi Knowledge Base","userLanguageMessageWiki":"<p>Find answers, learn best practices, and explore guides to help you get the most out of Wambi.<br> <a href=\"https://wambi.atlassian.net/wiki/spaces/KB/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Search our self-service Knowledge Base</a></p>","defaultLanguageHeader":"Wambi Knowledge Base","defaultLanguageMessage":"Find answers, learn best practices, and explore guides to help you get the most out of Wambi.\n[Search our self-service Knowledge Base|https://wambi.atlassian.net/wiki/spaces/KB/overview]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODI1MDVjMy0xYzdiLTQ2MjMtYjZjZC1iM2ZhY2JhNWE5ZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA2MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjU1NTM0MzIsIm5iZiI6MTc2NTU1MjIzMiwiYW5vbklkIjoiYW5vbi11c2VyIn0.g7iqegkv4aEBz5U-JGoUvnaQFbz-C7k_0XmZadAJk2g","targetCollection":"upload-project-10060","endpointUrl":"https://api.media.atlassian.com","clientId":"482505c3-1c7b-4623-b6cd-b3facba5a9d7","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Desk Home","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://wambi.atlassian.net/wiki","kbLinkDomainURLs":["https://client.support.wambi.org","https://wambi.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wambi","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a3421f8890e79833cbc88dade5a573b7616dc237_lout","baseUrl":"https://client.support.wambi.org/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://wambi.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"482505c3-1c7b-4623-b6cd-b3facba5a9d7","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5e2516d941884cb19a2f49d266054414","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://wambi.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}