{"xsrfToken":"54be709b06de35c4ab5c2f9dfb3c6d67694e1572_lout","branding":{"id":"5","key":"wcs","name":"Wambi Client Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#161940","headerLinkHoverBGColor":"#161940","headerBadgeColor":"#161940"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/403c39b8-4b87-40b5-98c8-7a0d82e173ee/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODI1MDVjMy0xYzdiLTQ2MjMtYjZjZC1iM2ZhY2JhNWE5ZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQwM2MzOWI4LTRiODctNDBiNS05OGM4LTdhMGQ4MmUxNzNlZSI6WyJyZWFkIl19LCJleHAiOjE3NDU1NTI5NzIsIm5iZiI6MTc0NTU1MjM3Mn0.SbzABBufxeAj0IZVrgulNnvjPtJhTBhE0uTPmMctu80&client=482505c3-1c7b-4623-b6cd-b3facba5a9d7&mode=fit","logoId":"403c39b8-4b87-40b5-98c8-7a0d82e173ee","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Wambi Help Desk!","sharedPortalName":"Wambi Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Wambi Help Desk!","sharedPortalName":"Wambi Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4579f8","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b962d3a7-c770-4d73-9593-ee3e0fc8f1b1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODI1MDVjMy0xYzdiLTQ2MjMtYjZjZC1iM2ZhY2JhNWE5ZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI5NjJkM2E3LWM3NzAtNGQ3My05NTkzLWVlM2UwZmM4ZjFiMSI6WyJyZWFkIl19LCJleHAiOjE3NDU1NTI5NzIsIm5iZiI6MTc0NTU1MjM3Mn0.QE_MCWjHxWTi4yLqdi4PfTeEMlOaJovIywjqtoKKMX0&client=482505c3-1c7b-4623-b6cd-b3facba5a9d7&height=300&mode=fit","bannerMediaApiFileId":"b962d3a7-c770-4d73-9593-ee3e0fc8f1b1","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"wcs","projectId":10060,"serviceDeskId":5,"name":"Wambi Client Support","description":"<p>Welcome! You can request Wambi Client Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"10171","name":"Ask a question or get help with Wambi","descriptionHtml":"","callToAction":"Ask a question or get help with Wambi","introHtml":"<p>Submit a request or report a problem.</p>","icon":10658,"iconUrl":"https://client.support.wambi.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10658","groups":[9],"key":""},{"id":"10216","name":"Mobile App Bugs","descriptionHtml":"","callToAction":"Mobile App Bugs","introHtml":"","icon":10660,"iconUrl":"https://client.support.wambi.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10660","groups":[9],"key":""},{"id":"10654","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea and use case(s) for a new feature.</p>","icon":10322,"iconUrl":"https://client.support.wambi.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[9],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[10171,10216,10654]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"80f2452c-87b7-3854-a6b2-d631780a408f","appLinkName":"","appLinkUrl":"","spaceKey":"KB","spaceName":"Wambi knowledge base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":5,"kbLinkDomainURLs":["https://client.support.wambi.org","https://wambi.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"Book time to discuss a new feature","userLanguageMessageWiki":"<p>Do you have a new feature that could enhance your experience in Wambi? Schedule a time with me to discuss! ✨Elizabeth<br> <a href=\"https://outlook.office.com/bookwithme/user/3091fd309e584b608c38e1631f65c82b@wambi.org?anonymous&ep=plink\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Outlook booking</a></p>","defaultLanguageHeader":"Book time to discuss a new feature","defaultLanguageMessage":"Do you have a new feature that could enhance your experience in Wambi? Schedule a time with me to discuss! ✨Elizabeth\n[Outlook booking|https://outlook.office.com/bookwithme/user/3091fd309e584b608c38e1631f65c82b@wambi.org?anonymous&ep=plink]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODI1MDVjMy0xYzdiLTQ2MjMtYjZjZC1iM2ZhY2JhNWE5ZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA2MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDU1NTM1NzIsIm5iZiI6MTc0NTU1MjM3Mn0.l-8sNJTt0mUs25prBni244lU0U799PdSs0LHN1YFcE0","targetCollection":"upload-project-10060","endpointUrl":"https://api.media.atlassian.com","clientId":"482505c3-1c7b-4623-b6cd-b3facba5a9d7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":10216,"projectId":10060,"form":{"name":"Mobile App Bugs","descriptionHtml":"","callToAction":"Mobile App Bugs","intro":"","instructions":"","icon":10660,"iconUrl":"https://client.support.wambi.org/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10660","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10001","label":"Critical ⚠️️","selected":false,"children":[]},{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/10216","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/10216","calendarParams":{"firstDay":0,"date":"2025-04-24T23:39:32-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"80f2452c-87b7-3854-a6b2-d631780a408f","appLinkName":"","appLinkUrl":"","spaceKey":"KB","spaceName":"Wambi knowledge base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":5,"kbLinkDomainURLs":["https://client.support.wambi.org","https://wambi.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODI1MDVjMy0xYzdiLTQ2MjMtYjZjZC1iM2ZhY2JhNWE5ZDciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA2MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDU1NTM1NzIsIm5iZiI6MTc0NTU1MjM3Mn0.l-8sNJTt0mUs25prBni244lU0U799PdSs0LHN1YFcE0","targetCollection":"upload-project-10060","endpointUrl":"https://api.media.atlassian.com","clientId":"482505c3-1c7b-4623-b6cd-b3facba5a9d7","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2024-07-31T16:50:01.303051771Z","publish":{"jira":{"newIssueIssueTypeIds":[10216],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10216],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Mobile App Bugs","submit":{"lock":false,"pdf":false},"templateFormUuid":"ae45e66b-c4a4-4230-a151-e352089ff52f"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"faa027ee-c06b-4b93-8dc7-e0e23f6fb998"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"a14adbb3-48bb-44f2-96fc-97479ab3e0a8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"8ca3cd90-d332-435f-84ed-932347b423a6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"b3e5ad35-44e4-4b70-82ce-a45c3448d1f4"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"1":{"type":"tl","label":"Brief summary of bug","description":"","validation":{"rq":false},"jiraField":"summary","questionKey":""},"2":{"type":"pg","label":"Explain the issue in detail and the steps involved to recreate this problem","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"19":{"type":"cs","label":"Android or iOS","description":"In which mobile OS are you experiencing the problem","validation":{"rq":true},"choices":[{"id":"1","label":"iOS","other":false},{"id":"2","label":"Android","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"21":{"type":"at","label":"Attach any applicable screenshots or videos","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"ae45e66b-c4a4-4230-a151-e352089ff52f"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2024-07-31T16:50:01.303051771Z","publish":{"jira":{"newIssueIssueTypeIds":[10216],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[10216],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Mobile App Bugs","submit":{"lock":false,"pdf":false},"templateFormUuid":"ae45e66b-c4a4-4230-a151-e352089ff52f"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"faa027ee-c06b-4b93-8dc7-e0e23f6fb998"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"a14adbb3-48bb-44f2-96fc-97479ab3e0a8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"8ca3cd90-d332-435f-84ed-932347b423a6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"b3e5ad35-44e4-4b70-82ce-a45c3448d1f4"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"1":{"type":"tl","label":"Brief summary of bug","description":"","validation":{"rq":false},"jiraField":"summary","questionKey":""},"2":{"type":"pg","label":"Explain the issue in detail and the steps involved to recreate this problem","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"19":{"type":"cs","label":"Android or iOS","description":"In which mobile OS are you experiencing the problem","validation":{"rq":true},"choices":[{"id":"1","label":"iOS","other":false},{"id":"2","label":"Android","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"21":{"type":"at","label":"Attach any applicable screenshots or videos","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"ae45e66b-c4a4-4230-a151-e352089ff52f"},"linkedJiraFields":["summary"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}